Legal
Privacy Policy
Effective date: 25 Aug 2026
This Privacy Policy explains how we collect, use, store, and protect personal information when you access our website, mobile application, or other services. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect personal information that you provide directly to us, such as your name, email address, phone number, account details, and any information you submit through our services. We may also collect technical information such as device type, browser type, IP address, usage data, and cookies when you access our website or services.
How We Use Information
We use the information we collect to provide, improve, secure, and personalize our services; to process transactions; to communicate with you; to respond to support requests; to detect and prevent fraud or misuse; and to comply with legal obligations. We may also use aggregated or anonymized data for analysis and service development.
Sharing of Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our platform, process payments, provide analytics, deliver support, or maintain security. We may also disclose information when required by law, to protect our rights, or to prevent harm to users or third parties.
Cookies and Tracking
Our website may use cookies, pixels, and similar technologies to remember your preferences, understand usage patterns, improve performance, and support relevant advertising or site functionality. You may adjust your browser settings to disable or limit cookies, although some features may not function properly without them.
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is completely foolproof, and we cannot guarantee the absolute security of data transmitted over the internet or stored electronically.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict processing of, or object to the processing of your personal data. You may also have the right to request a copy of your personal data or withdraw consent where applicable. To exercise these rights, please contact us using the details provided at the end of this policy.
Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer required, we will securely delete or anonymize such information.
Third-Party Links
Our website or services may contain links to third-party websites, products, or services. We are not responsible for the privacy practices, content, or security of those third parties, and we encourage you to review their privacy policies before sharing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or service offerings. Any changes will be posted on this page with the updated effective date. Continued use of our services after such changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us using the details below. We will review and respond to valid requests in accordance with applicable law.
Company: BILLTRO
Email: contact@billtro.com
Phone: +977 981-3641615
Address: Dhanusapath Janakpur Dham, Nepal